RevOps for Scale-Ups
The strategy that transforms promising early-growth scale-ups into successful, fast-growing, and profitable SaaS companies.
Why Scale-Ups Need RevOps
Because growth is a process, a continuous curve rather than a constant. Companies that have already passed the start-up scale eventually reach a plateau on their growth curve. Large amounts of data, complex processes and defined customer-centred teams are becoming hard to manage.
Through the scientific approach of RevOps, you will be able to manage these elements and sustain your desired growth rates.
Why Chose Us
World-renowned Consultants
Our consultants have helped some of the most thriving start-ups and scale-ups grow to their full potential. They are skilled in all GTM motions a revenue engine requires.
SaaS Masterminds
Not only do we build a revenue engine from scratch but we have a very specific market – SaaS. We know all the intricacies of this business.
A Full-stack Team
Our team has all the roles and experts that you will need for your revenue engine – consultants, technologists, developers, data experts, content producers etc.
RevOps Team Creators
We also source RevOps talent for you, form a team of RevOps experts and hand over all the work we have produced to them, so they can maintain your progress.
Phase 1
Business Model Refinement
A solid and verified business model is the foundation for everything we do in RevOps. It sets the tone for all future activities, so we always start with a business model review and refinement.
Outcome:
- Clearly defined business model.
- Adjusted data-verified pricing, billing, cost structure, and revenue streams.
GTM Motions Creation
We blend conventional and offbeat GTM motions that work in synergy to deliver the greatest positive impact on your business model.
Outcome:
Detailed strategies on all of the chosen GTM motions – inbound growth via marketing/sales, product-led growth, community-led growth, sales-led growth, ABM/field sales, net revenue retention, partnerships, self-service, customer onboarding and loyalty, etc.
Marketing, Sales and Customer Service Alignment
For us, marketing, sales and customer service function solely as an aligned unit. That’s why we take those three pillars of buyer and customer communication and integrate them into one holistic strategy. A revenue-growth strategy that fully corresponds to the needs of your business model.
Outcome:
- Established service-level agreements (SLAs).
- Personalized process-optimization frameworks.
- Org chart of the whole customer-related organization.
Business Operations Architecture
The next step is to take all the strategies that we have prepared and mapped in detail and transform them into actual operations. We divide every single process into a step-by-step journey that is easy to follow through.
Outcome:
- Predictive, formula-based, growth model for sustainable revenue increase.
- Scientifically-proven data model that encompasses all the intricacies of the customer journey.
- Added consistency to your data (data orchestration).
- Creating cohesion between marketing to sales, sales to service, and service to sales handoff.
Tech Stack Selection
Our tech stack is uniquely crafted to host your SaaS business needs. We work with the best-in-class software solutions designed to enhance your revenue strategy. We’ve got a technology tool for every need your customer-facing teams might have – from CRM to customer service and subscription management platforms.
Outcome:
- Carefully selected tech stack suited specifically to your business and RevOps needs.
- Planned automation of manual processes.
- An integrated and synchronized ecosystem of tech tools from a vast list of solutions.
RevOps Plan
Intrinsic alignment is a key feature of successful RevOps. We plan the priorities, iterations, and sprints for the next 12-month period so that they are in sync with the milestones set in the business and revenue strategies.
Outcome:
- A detailed timeline of process and technology implementation priorities.
- An adoption scheme for all motions and technology best practices broken into manageable periods of 3 months.
Phase 2
Iteratively Implementing All GTM Motions
Apart from being skilled in SaaS and RevOps, our team knows how to develop projects the Agile way. Our whole subscription service takes place following the best Agile practices to achieve flexibility, space for iterations and regular demos and progress meetings.
Outcome:
- Each motion is implemented by us for 2 months followed by a 1-month enablement period.
- Regular support, feedback, and discussion sessions during both implementation and enablement periods.
- Configurate platforms, enhanced processes, improved team communication and best-practice content templates.
RevOps Adoption and Team Empowerment
During the period of the subscription service, our team works with you to ensure every process, feature and data matches, or even exceeds, the initial expectations. We aim to have every piece of the process troubleshot for errors and inefficiencies, while still being an active part of the project.
Outcome:
- Ensuring a bullet-proof process stack.
- Established shared understanding of the whole RevOps framework by all team members.
Resource Library Collection
Documentation is our specialty – from process maps to playbooks, Q-cards, you name it. We put everything into a personalized LMS (learning management system) to which you receive lifetime access.
Outcome:
- A personalized LMS with documentation for every role in the revenue engine.
- Extensive blueprints, roadmaps, Q-cards etc. that can guide your team even after we are gone.
Talent Team Recruitment
As consultants, we realize we cannot stay with you forever but we’ll make sure to get you covered. After we establish and accomplish the foundations of sustainable revenue growth, we will start searching for the best talent possible on the market that we can onboard in your very own RevOps team.
Outcome:
- Selecting the most suited professionals for your SaaS company from our own talent database.
- Using a unique assessment tool for screening the desired skill set and values.
RevOps Team Training and Enablement
Adoption is the single most important factor whether a revenue engine will succeed or not. As a company dedicated to helping our clients succeed, our ultimate goal is to ensure 100% of the architecture, processes, and only the best practices are utilized efficiently. That is why we do all the necessary training of your new team, so we can ensure the best results.
Outcome:
- Group and individual training of each new member of your RevOps team.
- 2 to 3 months shoulder-to-shoulder strategic and technical support.
- Shared-language ‘dictionary’ for better RevOps understanding.
RevOps Team Mentorship
You can count on us when it comes to really taking your RevOps career to the next level. We are strong proponents of the idea that if mentored correctly, an in-house team has the potential and will eventually become the gold-medal champions of RevOps.
Outcome:
- One-on-one mentorship sessions.
- Providing a multitude of high-quality RevOps materials.
- Becoming a member of a dedicated RevOps Discord community.
Technology Stack
We have carefully selected and combined a unique package of technology tools which correspond to the principles of Revenue Operations. These tools work in full sync to provide constant data flow and alignment between the different processes and GTM Motions.
Partners
Add-ons
Let's Work Together
Help your SaaS business scale smarter. Become RevOps compliant to achieve the full potential of your customer experience efforts.
Testimonials
We have worked with 20+ SaaS companies in several markets, including Western and Northern Europe, the USA and Israel. And with every single client, we aim at 100% adoption of the new process and technologies.
RevBrains is the best partner you can pick if you want to see an immediate improvement in your sales, marketing and customer service efforts. Real innovation, professionalism, in-depth expertise and sincere interest in our business needs is the added value that multiplies the benefits of this collaboration. Before starting to work with them we had been using HubSpot and some other tools for more than a year, but their team really helped us to understand how to use the whole ecosystem of technology to its full potential and the results were visible straight away. Beyond that, their invaluable advice and brave innovative ideas on strategy, best practices for better revenue operations, demand generation, nurture strategy and implementation helped us immensely in achieving our goals.
We worked with RevBrains for about half a year and we achieved significant results in our sales, marketing and service campaigns. They helped us implement a new CRM system and lead a long-term consistent sales and revenue enablement training for our staff. Our team is a lot more confident in selling now! The strategy that the RevBrains team created has been simple, efficient and customised for our specific needs. And most importantly – after everything was clearly presented, they were always available to support us on the way. We loved their approach, honesty and skills!
FAQ
You will be assigned a carefully selected blend of around 6-8 professionals who, based on their expertise, will take turns to work on your project for the whole service.
Here are the roles that we will pick from and select the most relevant ones for your project:
- Marketing Operations Advisor
- Sales Operations Advisor
- Customer Service Operations Advisor
- Revenue Technology Advisor
- Business Modelling Advisor
- Revenue Operations Consultant
- RevOps Technologist and Implementation Expert
- Data Specialist
- Digital Content Producer
- RevOps Developer
While it is true that most technology providers offer some onboarding services, those are often designed to scratch the surface of their technology solution, but not work in depth and according to your business needs and requirements. On the other hand, our consultants have scaled some of the most prosperous SaaS brands in the world and can provide interdisciplinary knowledge and approach to RevOps which no onboarding course can.
The whole service lasts for 15 months. The first three months of consulting are a lump sum payment, which you pay in 2 parts after you see the value we promise to you. The next 12 months are contracted only after you have seen the value created in the first 3 months and here payments are usually planned in the way subscription works. Pricing is formed based on your valuation and revenue and often is a percent of your series B/C funding, starting from 3 000 USD per month.
Yes, you can be our client and take advantage solely of:
- Business Model Refinement and GTM Strategy Creation Project.
- GTM Operations Optimization Project.
- A Technology Consulting and Onboarding Project.
- RevOps Team Enablement and Trainings.
- RevOps Team Recruitment and Development.
Get In Touch
Ready to boost your revenue and start growing? Contact us and let’s schedule a meeting to map your future.